Alexhost Expert and User Insights by Alexhost Customers

fan ny

von Malaysia |

18 Aug, 2021 | 15:08

5.0

Good service so far

Yes, I have buy vps, the guys very helpful help me settle everything. they dont have livechat service, but customer support is very well, they reply all of my problem on time i really appreciate them!

Alexhost

20 Aug, 2021 | 12:08

Hello, Dear Fan ny You have livechat available, probably is your browser extensions blocking it. We recommend open a ticket support is the best way. Thank you for your wonderful words. We are together! Alexhost

Service used: Shared - Hosting SSD-2

Regan Luke

17 Aug, 2021 | 13:08

4.8

Promptly and efficiently

I posted my blog on WordPress, moved it from the previous hosting to AlexHost and now I am satisfied for two months. There were problems with the previous hosting due to which the site did not develop as it should. On the first day I received all the answers from the support service, which made me very happy. The site lives on the Internet perfectly and I am already seeing the first successes. Thanks to Alex Host. I highly recommend this hosting. Thanks.

Service used: Dedicated Server - PROMO Dual Core DDR3

abhinandan mohanty

von Indien |

10 Aug, 2021 | 16:08

2.8

not much satisfied

This provider providing at affordable price, some pros and cons, 1st they providing livechat only for sales not for support, for every support you have to open ticket and they take too much time to reply, 2nd they have to worst refund policy, they direct decline your refund request. also when i click on request cancellation it show me "this option is disable by staff member" but price is good. in features they done have much features like reboot, firewall, change root password, they may improve themselfe. but i am really disappointed about service.

Alexhost

20 Aug, 2021 | 12:08

Hello, Dear abhinandan mohanty Refund policy is available only for certain time, we can't refund if that time as exceded. We are sorry to hear that. We love you, and we like you to be with us in that journey. Thank you Alexhost

abhinandan mohanty

20 Aug, 2021 | 12:08

Hello, I see your refund policy it's within 6 hour after delever. And you take upto 24hour to delever. Just think one thing i purchase a service at morning and you delever me at night when we are going to sleep. We woke up 6hour must be completed. And after we check your server quality we can't ask for refund. And also your didn't get full refund and very worst service. And livechat is only for sales not for support.

Official reply 20 Aug, 2021 | 13:08

Hello, Dear Abhinandan e Livechat is online, and always we try to help you. But the best way is to use our ticket system because is where our technicals are online and certainly fix your issues more faster. Our refund policy have limits of time, to ask for that, you should read it before order anything. We do refund based on our policies. If you have any more question or trouble, we advice to contact our support trought our ticket system. Hope you give to us another opportunity, we love you as our customer. We really appreciate your feedback. Thank you Alexhost

Service used: VPS - KVM VPS - 2

Adri ibrahim

von Saudi-Arabien |

21 Apr, 2021 | 05:04

3.6

Good support but service not good

I hope they can read this for one of the staff for this hosting . Im happy for my first 5 vps for your hosting because the support is very fast. After a few days, im worried why my 3 website drop there seo rank in google and i see in google search console the problem . My 3 website got an multiple SERVER ERROR per day. Please increase the performance for your server because im sure im not the one to incounter this problem.

Antworten Change review Hilfreich(2)

Adrian C.

von Frankreich |

17 Apr, 2021 | 11:04

5.0

Very good host

This host is very good. The prices are very attractive, the support answers all your questions, they are available at all hours and the delivery service is very fast! I highly recommend this host and Francophones should take an example on their strategy and their services!

Lolos Piru

von Moldawien |

23 Nov, 2020 | 00:11

5.0

Better than expected

I have tested the server for a few days now, looks like they delivered what they promised. Also I see some people that post bad reviews that are trying to get a "server" with a 1G port & uplink for less than 150$ I laugh at you. Keep up the good work.

Antworten Change review Hilfreich(1)

Stock photos

von Deutschland |

16 Oct, 2020 | 00:10

1.0

Alexhost Team are Stockphotos

Pretty unsure about this host because the "team" https://alexhost.com/about/ are just stock photos...

Service used: Shared

Official reply 20 Aug, 2021 | 13:08

Hello, Dear Stock photos are not conclusive about nothing, is not because we used stock photos aren't legit or anything like that. We are in the market since 2013. But let me advice you, we have redesign our team page. Based on your feedback. Thank you Alexhost

Oleksiy Honcharenko

von Ukraine |

08 Apr, 2020 | 00:04

4.6

Great hosting at an available price

The best service providing VPS. Excellent support that responds within 15 seconds. Therefore, if you order VPS for yourself, then without hesitation, take it from Alexhost, 100% will not regret it.

Name des Angebots	Speicherplatz	Bandbreite	Panel	Seitenanzahl	Preis
Hosting SSD-1	1 GB	Unbegrenzt	cPanel	5	0,83 €	Details
Hosting SSD-2	5 GB	Unbegrenzt	cPanel	20	2,50 €	Details
Hosting SSD-3	10 GB	Unbegrenzt	cPanel	Unbegrenzt	5,83 €	Details

Name des Angebots

Speicherplatz

Bandbreite

Panel

Seitenanzahl

Preis

Hosting SSD-1

1 GB

Unbegrenzt

cPanel

0,83 €

Hosting SSD-2

5 GB

Unbegrenzt

cPanel

2,50 €

Hosting SSD-3

10 GB

Unbegrenzt

cPanel

Unbegrenzt

5,83 €

Name des Angebots	Speicherplatz	CPU	RAM	Preis
KVM VPS - 1	10 GB	1 x 2.40GHz	1.5 GB	4,00 €	Details
KVM VPS - 2	40 GB	2 x 2.40GHz	4 GB	10,00 €	Details
KVM VPS - 3	80 GB	4 x 2.40GHz	8 GB	16,00 €	Details

Name des Angebots

Speicherplatz

CPU

RAM

Preis

KVM VPS - 1

10 GB

1 x 2.40GHz

1.5 GB

4,00 €

KVM VPS - 2

40 GB

2 x 2.40GHz

4 GB

10,00 €

KVM VPS - 3

80 GB

4 x 2.40GHz

8 GB

16,00 €