Just spent an hour trying to get an answer. Initially got told 2 of my domain names were available even though I had receipts for them with Domainz!! Luckily the company has royalty in their support room. When asked for a name I got told I was talking to Sir James. I am getting out of this place as quick as I can

Hi there, absolutely disgusted with this company. Hosting came up for renewal and I canceled but it would not confirm for me so sent them an email prior to renewal telling them I had cancelled and not to charge my credit card. They charged an expired credit card and have just sent me an email saying I have canceled more than 6 months early so they offering credit of $71.00 only. I am taking this to the commerce commission and anyone else who will listen. This company is fraudulent in their dealings and have pulled out of NZ and are desperate in the measures they are taking to screw people out of money. DO NOT USE THIS COMPANY AND SPREAD THE WORD. I will be pursuing this for years if it takes me the rest of my life. So absolutely wrong.

Having waited 8 days, waited over 5 hours on their support to answer the call.
Still have not received a password.
On ringing I was the 37th in the queue.
Can only recommend any other company