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Okay, first of all, I want to say that I am not the type of person who writes on forums and/or any platforms about "how satisfied I am or not". In short, it's not something I do. Simply, I stay or go ...Weiterlesenfar away.
But right now I really have the feeling to write a short review for MDDHosting and their support. Why? Because I am literally thrilled with their support. They are very professional and before all they know-how. I will give you a real scenario that I had with them a few days ago, below
My entire site was down from the backend, I had fatal issues after tons of updates and obfuscation of the codebase. I was about to contact them immediately and I placed my ticket as a 'High' priority. Believe it or not, they responded after a few seconds, with a constructive solution and a guide to the procedure for which I asked. To make me more excited, they didn't look at my internal problem superficially, like 'your issues in the backend are your problem, we are hosting service', instead of they helped me with super constructive solutions. Such as what can cause my problem, where I should take a look and what I should possibly do, etc. For all that time, they were 'live' with their support, it didn't take them more than a minute to answer my question. Btw, which were technical and very sensitive in nature. After all, when they saved my ass, here I am with a review of 10 stars for them!
And lastly, their hosting simply flies. One of the better decisions I made was migration with my sites to their servers.Weniger
But right now I really have the feeling to write a short review for MDDHosting and their support. Why? Because I am literally thrilled with their support. They are very professional and before all they know-how. I will give you a real scenario that I had with them a few days ago, below
My entire site was down from the backend, I had fatal issues after tons of updates and obfuscation of the codebase. I was about to contact them immediately and I placed my ticket as a 'High' priority. Believe it or not, they responded after a few seconds, with a constructive solution and a guide to the procedure for which I asked. To make me more excited, they didn't look at my internal problem superficially, like 'your issues in the backend are your problem, we are hosting service', instead of they helped me with super constructive solutions. Such as what can cause my problem, where I should take a look and what I should possibly do, etc. For all that time, they were 'live' with their support, it didn't take them more than a minute to answer my question. Btw, which were technical and very sensitive in nature. After all, when they saved my ass, here I am with a review of 10 stars for them!
And lastly, their hosting simply flies. One of the better decisions I made was migration with my sites to their servers.Weniger
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