Expert and User Insights by NameHero.com Customers
Despite being relatively new to the web hosting space, NameHero has already made an indelible mark with its laser focus on website speed. They bring youthful energy, efficiency, and a whole lot of enthusiasm to their services, making them one of the fastest-growing web hosting companies globally.
Outstanding Help Desk Support with WordPress, Backup, and Restore.
I recently encountered a significant issue after transitioning from the "Backups/Backup Wizard cPanel feature" to "Jetbackup5 restore/backup" with my hosting service. I was completely lost and didn't know where to turn for help.
Fortunately, the hosting company's help desk team came to the rescue in a way that truly exceeded my expectations. From the moment I reached out for assistance, they were responsive, patient, and incredibly knowledgeable. Their support went beyond the standard level of service, and I couldn't be happier with the outcome.
In a world where customer support experiences can vary greatly, this hosting company's help desk team stands out as a shining example of exceptional service. They turned what seemed like a daunting challenge into a smooth process.
I'm truly grateful for their assistance, and I have complete confidence in the hosting company's support services. They've earned my trust, and I highly recommend them to anyone in need of hosting services backed by outstanding help desk support.
Outstanding Help Desk Support with WordPress, Backup, and Restore.
I recently encountered a significant issue after transitioning from the "Backups/Backup Wizard cPanel feature" to "Jetbackup5 restore/backup" with my hosting service. I was completely lost and didn't know where to turn for help.
Fortunately, the hosting company's help desk team came to the rescue in a way that truly exceeded my expectations. From the moment I reached out for assistance, they were responsive, patient, and incredibly knowledgeable. Their support went beyond the standard level of service, and I couldn't be happier with the outcome.
In a world where customer support experiences can vary greatly, this hosting company's help desk team stands out as a shining example of exceptional service. They turned what seemed like a daunting challenge into a smooth process.
I'm truly grateful for their assistance, and I have complete confidence in the hosting company's support services. They've earned my trust, and I highly recommend them to anyone in need of hosting services backed by outstanding help desk support.
Namehero started with a value proposition of offering great value for your money. That is unfortunately no longer the case. The costs for my plan have more than doubled since my last renewal. The way they disclosed their price hike also left a bad taste in the mouth. Could have been handled better. Recently their uptime has also been suffering a lot, I am more than often receiving notifications for websites being down every now and then. All in all its a great service but they need to go back to the drawing board to reconsider their pricing strategy.
Name hero used to be a very customer friendly and customer first. They doubled the price on their services with hardly a notification about it to their customers. One email that probably went to spam. Instead of paying $800, my bill shot up to 1600!!!! They claimed because Cpanel fees. I tried reaching out to support to see if they could help me on this and they said no. Worst business practices.
I've been using NameHero for over ten years, they never fail me or my clients. Ryan and team truly care about their customers. NameHero's support and hosting is top-notch bar none.
I have been using Name Hero as a reseller for a number of years and hand down the best service I have ever received. Team is available at any time and always friendly and competent.
Really very bad service and too slow, support team do not response, quick, they do not care if your website is stopped for a day or weeks, really the worst hosting I ever used!
We had a lot of downtime on one of our servers we had with namehero, they then moved us to another server now we are getting a lot of issues and their support is terrible!
Because NameHero isn’t a particularly cheap host, many beginners will find it expensive. However, if it falls within your budget, you can go for it based on its ease of use and performance.
Does NameHero have a free trial?
NameHero does not give a free trial but offers numerous discounts and a 30-day money-back guarantee. Enough time to figure out what you really want.
Can I get a free domain with NameHero?
Yes. NameHero allows you to register a domain for free on all their plans, but the offer only lasts 1 year and is limited to these extensions only: .com, .net, .mobi, .us, .biz, .co.uk.
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