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SecureAX Pte Ltd Expert and User Insights by SecureAX Pte Ltd Customers

SecureAX is a managed hosting providers that provides managed email, web, singapore vps, domain name and singapore dedicated servers.
1.5
Based on 2 genuine customer reviews
Servers locations
  • Singapur
  • Los Angeles
  • Bangkok
SecureAX Pte Ltd besuchen
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Users Reviews | SecureAX Pte Ltd

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Singapore Kor
Singapore Kor
von Singapur |
1.4
Non Responsive and Poor Service
Non responsive when customer faces technical issue. Phone line cannot get though. Email slow response and did not resolve the issue. Simply ignore. Super poor service.
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Official reply
Thank you so much for taking the time to write this review. We wanted to let you know how sorry we are that you went through that difficult experience. Unfortunately we could not identify any customers by the name of “Singapore Kor”. If you could submit us a support ticket and identify yourself as “Singapore Kor” within the next 24 hours, we will be happy to learn more about the situation and how we can make things right. Thanks and we look forward to hearing from you soon!
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David Ash
David Ash
von Singapur |
1.6
Don't bother...
We inherited SecureAX a week or two ago as they took over RapidCloud who were our main hosting outfit. Nothing announced, just support was sent a query and it came back SecureAX had taken over. A simple question from me to a Michael Foo on why there was a charge on Paypal ended up with my company being told its ok to move our business elsewhere...We had already moved hosting several months earlier die to problems with RapidCloud..and a snotty email from the above employee made up our minds. So if you are looking for a rude vendor with employees with a don't give a shit attitude then you have found them
Antworten Change review Hilfreich(1)

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