Alexhost | Erfahrungen von Kunden & Experten Tips 2026

Name des Angebots	Speicherplatz	CPU	RAM	OS	Preis	Punktzahl
1 vCPU (Type A, 2667MHz, 1024MB)	20 GB	1 x 2.6GHz	1 GB		3,47 €	4.8	Plan ansehen

Name des Angebots	Speicherplatz	CPU	Preis	Punktzahl
Premium Business Email Deal		-	1,38 €	5.0	Plan ansehen
Hostinger Reach		-	1,73 €	5.0	Plan ansehen
Premium	20 GB	-	2,07 €	4.7	Plan ansehen

Name des Angebots	Speicherplatz	CPU	RAM	Preis	Punktzahl
Professional Email		-		1,45 €	4.5	Plan ansehen
NVMe 2	50 GB	1 Kern	2 GB	1,81 €	4.5	Plan ansehen
Professional Email Plus		-		2,17 €	4.5	Plan ansehen

Name des Angebots	Speicherplatz	CPU	RAM	OS	Preis	Punktzahl
Grow		1 Kern	15.1 GB		0,87 €	4.7	Plan ansehen
Mail Basic 1		-			0,95 €	4.7	Plan ansehen

Name des Angebots	Speicherplatz	CPU	Preis	Punktzahl
BRONZE	30 GB	-	0,51 €	4.8	Plan ansehen
BRONZE PACKAGE	30 GB	-	0,52 €	4.6	Plan ansehen
SILVER PACKAGE	50 GB	-	0,86 €	5.0	Plan ansehen

Pinned review

Vasislii M

von Schweden |

11 May, 2026 | 17:05

3.2

A service that's harder to use than to buy

Writing as an active customer who wanted to use the company's services — but ran into obstacles the service makes no effort to resolve.

1. VPN servers are unavailable, no compensation offered.
I purchased the Starter VPN plan in April 2026. UK, US, and Canada servers are inaccessible when connecting from Russia. I contacted support (Ticket #639549) and, on my own initiative, collected and submitted logs — without being asked. The ticket was closed without a resolution: "The VPN service is not entirely under our control and we are unable to make any adjustments." No compensation was offered for non-functioning features — citing the terms of use.

2. Billing fired against the customer's own settings.
A renewal invoice arrived while my Starter VPN subscription was still active. The Auto Renew option in my account was set to Off. The error was acknowledged and corrected only after I manually contacted support (Ticket #248945).

3. Unsubscribing from the mailing list is impossible — and that's an architectural problem.
There is no unsubscribe button for marketing emails anywhere in the account panel. I contacted support (Ticket #248945). The response: "Unfortunately, we do not currently have such an option." The ticket was forcibly closed. I raised the issue again — the next reply did not address the question, and the ticket was forcibly closed again.

Critical security alerts and marketing emails are sent through the same Mailchimp channel from a promo@ address. If you unsubscribe via the link in the email, you risk missing critical server security notifications. This is not merely an inconvenience — it is an architectural flaw that violates both GDPR and Mailchimp's own terms of service.

The company has been operating since 2008. It is strange to see the absence of a basic unsubscribe mechanism from a provider with that kind of track record.

4. There is nowhere to file a complaint about a staff member.
The complaint form on the website only accepts reports of violations committed by hosting clients. There is no channel for feedback about the conduct of employees acting on behalf of the company. No direct management contacts are available. When I referenced applicable legislation, a staff member replied: "I don't think you should be trying to scare us." There is nowhere to escalate.

Two tickets closed. One out of four issues resolved. An identical review has been published on Trustpilot. No response in 92 hours.

Antworten Change review Hilfreich(0)

Gret Palucca

von Deutschland |

20 Oct, 2021 | 09:10

4.8

I love working with the support team AlexHost

I love working with the support team at AlexHost. Kostik, Dan, Robert .. you are my heroes. Wen I moved to AlexHost my expectations were high, based on comments some relations gave me. But what you are doing exceeds my expectations by far.

Genutzter Service: Dedicated Server - Intel® Core™ i5-4570 Processor

Antworten Change review Hilfreich(0)

Name des Angebots	Speicherplatz	Bandbreite	OS	Panel	Seitenanzahl	Preis
PROMO Basic Hosting	1 GB	Unbegrenzt		cPanel	5	0,77 €	Details
PROMO Expert Hosting	10 GB	Unbegrenzt		cPanel	Unbegrenzt	5,83 €	Details

Name des Angebots	Speicherplatz	CPU	RAM	Preis
U1	10 GB	1 x 2.4GHz	1.5 GB	4,00 €	Details
U2	40 GB	2 x 2.4GHz	4 GB	10,00 €	Details
P4	80 GB	4 x 3.9GHz	8 GB	20,00 €	Details
R3	80 GB	4 x 4.5GHz	4 GB	35,00 €	Details

Name des Angebots	Speicherplatz	CPU	RAM	Preis
Intel® Core™ i5-4570 Processor	1000 GB	4 x 3.6GHz	4 GB	39,00 €	Details
2x Intel® Xeon® E5-2699 v3	1000 GB	36 x 3.6GHz	31.25 GB	149,00 €	Details
Ryzen™ 9 3950X	1000 GB	16 x 4.7GHz	62.5 GB	199,00 €	Details
AMD EPYC 7642	4 TB	48 x 3.3GHz	250 GB	500,00 €	Details

Name des Angebots	Preis
Comodo PositiveSSL	12,99 €	Details
RapidSSL Certificate	15,43 €	Details
Thawte SSL Web Server with EV	224,17 €	Details
Comodo PositiveSSL Multi Domain Wildcard	244,75 €	Details

Name des Angebots	Garantie	Preis
PROMO Basic Hosting	0,00 €	0,77 €	Details
PROMO Expert Hosting	0,00 €	5,83 €	Details

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Experten- und Nutzererkenntnisse von Alexhost-Kunden:

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