Hetzner Online Nutzerbewertungen

Basierend auf 47 Bewertungen in 4 Sprachen
7.1
Gut

Punkte von Kunden für Hetzner Online

  • Zuverlässigkeit
    7.0 / 10
  • Preisgestaltung
    8.1 / 10
  • Benutzerfreundlichkeit
    6.8 / 10
  • Support
    6.6 / 10
  • Funktionen
    7.1 / 10

Detaillierte Punktzahlen / Zusammenfassung

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Christian Müller
Deutschland
  • Zuverlässigkeit 10
  • Preisgestaltung 10
  • Benutzerfreundlichkeit 10
  • Support 10
  • Funktionen 10
10

Seit drei Jahren störungsfrei

Verwendeter Dienst: Dedizierten Server
Seit drei Jahren haben wir unseren Root-Server bei Hetzner. Seitdem gab es keine einzige Störung.
Den Support mussten wir nur bei der Einrichtung bemühen, da gibt es nichts negatives zu berichten.

Wir verwalten den Server zu 100% selbst und sind für die Konfiguration selbst verantwortlich.
VALENTIN MANGALAGIU
Frankreich
  • Zuverlässigkeit 2.0
  • Preisgestaltung 2.0
  • Benutzerfreundlichkeit 2.0
  • Support 2.0
  • Funktionen 2.0
2.0
NEU

Low speed

Verwendeter Dienst: Shared - Web hosting level 4
Verry low speed with wetzner, not recommanded! 10second!
 
user avatar
Katie Snow
Hi Valentin, I am sorry that you are not happy with our service. Perhaps I can help. Did you try to contact our team by writing us a support request via konsoleH or Robot? If you have one, could you please give me your ticket number? Thanks in advance! --Katie, Marketing
Martin Gauthier
Kanada
  • Zuverlässigkeit 10
  • Preisgestaltung 10
  • Benutzerfreundlichkeit 10
  • Support 10
  • Funktionen 10
10

Fantastic unmanaged hosting company at fair price

Verwendeter Dienst: Dedizierten Server
I've been using Hetzner Online for about a year and a half and so far I have nothing to complaint about except that the transfer rate from them to Canada isn't that great but it's not an issue to me.

I have two servers with the...Weiterlesen
user avatar
Katie Snow
Hi Martin, Thanks for giving us your feedback and for helping to spread the good word about us. We're happy that you're so pleased with your auction server and your CX10! --Katie, Marketing
Chris. P.
Frankreich
  • Zuverlässigkeit 4.0
  • Preisgestaltung 8.0
  • Benutzerfreundlichkeit 6.0
  • Support 6.0
  • Funktionen 6.0
6.0

It's ok

Verwendeter Dienst: Dedizierten Server
Personally, I wouldn't recommend it for companies or larger projects, not only because their network is massively overbooked and the promised bandwidth can't be kept anyway, but also because too often servers have broken down and ...Weiterlesen
user avatar
Katie Snow
Hi Chris, Thank you for your feedback. I'm sorry that you're not very satisfied with our service. You wrote, "too often servers have broken down and the support has rejected the blame". Did these situations involve unmanaged serve...Weiterlesen
Karolis Mačiulskis
Litauen
  • Zuverlässigkeit 10
  • Preisgestaltung 10
  • Benutzerfreundlichkeit 10
  • Support 8.0
  • Funktionen 10
9.6

User friendly, feature rich

Verwendeter Dienst: Dedizierten Server
I want to thank Hetzner for having so good admin panel. Actually a lot of things is possible to do from it.
I had 5 dedicated servers in one company, and a little bit later High Availability solution with 3 dedicated servers. I h...Weiterlesen
user avatar
Katie Snow
Hi Karolis, Thank you so much for your wonderful feedback. We're so happy that you're pleased with your servers and we hope that you keep having fun with them! --Katie, Marketing
Alexander Semchuk
Ukraine
  • Zuverlässigkeit 4.0
  • Preisgestaltung 8.0
  • Benutzerfreundlichkeit 2.0
  • Support 2.0
  • Funktionen 4.0
4.0

There is no support at all

Verwendeter Dienst: Shared
One my site was hacked and Hetzner blocked with password all sites on my account.
I asked for help to delete that virus, but got an answer that I'd better do it myself.
You must be ready that you can be switched off for a couple...Weiterlesen
user avatar
Katie Snow
Hi Alexander, Although I am not 100% sure, it sounds like you have one of our unmanaged servers, which does not include any server administration support in the price. These servers are designed for professionals with a great deal...Weiterlesen
user avatar
Alexandr
You could check my service by my name of this review. It doesn't matter, already work good on the other hosting.
Vasilis Georgopoulos
Griechenland
  • Zuverlässigkeit 4.0
  • Preisgestaltung 8.0
  • Benutzerfreundlichkeit 8.0
  • Support 2.0
  • Funktionen 4.0
5.2

Worst vps provider for me

Verwendeter Dienst: VPS
I've my CX20 vps at Hetzner for some time now. The goods: They are cheap, for their vps and their dedicated leased servers. The bad: Everything else. The performance is just decent, the disk speed does not justify a SSD disk (ther...Weiterlesen
 
user avatar
Katie Snow
Hi Vasilis, I am sorry that you have had negative experiences with us. I tried to find support tickets from you to see what may have gone wrong with our service, but I couldn't find you in our system using just your name here on H...Weiterlesen
Stefan Wisbauer
Vereinigte Staaten
  • Zuverlässigkeit 2.0
  • Preisgestaltung 6.0
  • Benutzerfreundlichkeit 2.0
  • Support 2.0
  • Funktionen 2.0
2.8

Very poor service

We just needed a standard ADV (data handling contract) which we got from any previous hoster quickly, easily and free of charge. They insist on us paying hundreds of euros for it (even annually) even if you explain that you consid...Weiterlesen
user avatar
Katie Snow
Hello Stefan, Thanks you very much for your comments and feedback. I personally looked into your complaint and found that my colleagues have already been in contact with you about this issue. --Katie, Marketing
user avatar
Mike
Katie,
it would be great to let us know the outcome of this. ADV are a very common issue for a lot of us here. The costs mentioned really seem exaggerated. In the simple cases they could even outweigh the server costs.

It woul...Weiterlesen
user avatar
Katie Snow
Hi Mike, If you would like to learn more about our ADV agreements, please write directly to our data protection officer at datenschutz@hetzner.de. She will be more than happy to answer any questions you have. I understand that you...Weiterlesen
Miguel Daniel
Spanien
  • Zuverlässigkeit 6.0
  • Preisgestaltung 6.0
  • Benutzerfreundlichkeit 2.0
  • Support 6.0
  • Funktionen 6.0
5.2

If for some error you miss a payment for some reason you're dead

Verwendeter Dienst: VPS
I was looking for a hosting company to move our servers, I created a server to test. For an error in Paypal authorization I miss the first payment, they send me several messages about the payment issue which I didn't see, when I r...Weiterlesen
user avatar
Katie Snow
Hi Miguel, I am sorry that you feel unfairly treated. I tried to find you in our system, but was unsuccessful using your username here on HostAdvice. Perhaps you could send me your last ticket number so I can personally investigat...Weiterlesen
user avatar
Miquel Daniel
I will try to find the emails. any email where to send you the ticket?
user avatar
Katie Snow
Hi Daniel, Thanks for your response! You can post the ticket number here send it to me directly at katherine.snow@hetzner.de. --Katie
Krasimir Koichev
Vereinigte Staaten
  • Zuverlässigkeit 4.0
  • Preisgestaltung 10
  • Benutzerfreundlichkeit 4.0
  • Support 2.0
  • Funktionen 4.0
4.8

Careful of what you pay for

Verwendeter Dienst: Dedizierten Server
My experience was positive for about a year. Hands-off is what you pay for and this is what you get.

After a year and a delayed invoice for August (paid ones for September and October), my server was deleted with NO BACKUP on O...Weiterlesen
user avatar
Katie Snow
Hi Krasimir, Thank you for your feedback. Our dedicated root servers are unmanaged servers, this is why we offer them at much lower prices than our managed servers. They are designed for experienced server administrators, who want...Weiterlesen

Preisgestaltung

Dienst Preisspanne
Gemeinsam verwendetes Hosting 1,39 € - 14,51 € Angebote ansehen
VPS 3,38 € - 43,31 € Angebote ansehen
Dedizierten Server 33,85 € - 216,10 € Angebote ansehen
Die Leistungen und Preise stammen von www.hetzner.com

Hetzner Online Expertenbewertung 2018

Geschrieben von: Michael Lavnduski

Hetzner Online Wertung

  • Zuverlässigkeit
    5 / 10
  • Preisgestaltung
    9 / 10
  • Benutzerfreundlichkeit
    3 / 10
  • Support
    6 / 10
  • Funktionen
    5 / 10
5.6
Bewertet mit von Michael Lavnduski
Der Expertenbewertung ist nicht in Ihre Sprache übersetzt. Helfen Sie der Community und schreiben Sie jetzt eine Benutzerbewertung in Ihrer eigenen Sprache.

German hosting company

Hetzner is a hosting company based in Germany.  The company appears to have won quite a few awards including the GreenIT best practice award 2011, Bayerns Best 50 in 2012, and EMEA 2012 finalists.  That being said, however, their website is very simple and poorly designed, which is unfortunate. They do offer a number of different services that will likely meet your needs, and they have hosting based in Germany, which will be nice for many companies who are targeting that country or anywhere in Europe.

Uptime & Reliability

Vergleichen
5

Not much information on uptime

I looked through their site and could not find any type of uptime guarantee or an approximate history of their uptime.  They do seem to use high quality hardware and data center facilities, which will likely limit any issues.  When I looked for reviews, and on their social media pages I did not find any indication that they are having any significant issues.  There was one person who commented that his site was down, but no matter how good the hosting is, you will have at least a few people complaining.

Features

Vergleichen
5

Plenty of hosting options

This company offers basic shared hosting, VPS and dedicated hosting options.  They also have colocation options, domain registration and more.  Most of the features in each package they offer are fairly standard.  One really weird thing about their packages is they offer them based on levels, but not in a normal way.  For example, the entry level package is Level 1, but the next step up is Level 4 and then they jump to Level 9.  This just makes the whole thing more confusing than is needed. There are limits on disk space and transfer volume, though bandwidth does become unlimited after the level 1 package.  Most everything you could want in a package will be included at no extra charge, which is nice.

Support

Vergleichen
6

Good quality support features

This company has a lot of options when it comes to getting the support you need.  You can email them directly, or use their 'email support robot' which can answer many issues.  THey also have a lot of documentation avaialble to help you with self-service. If you want to talk to a real person, they have a ticketing system that gets quick responses.  Overall, they do a good job of supporting the hosting that they provide.

Pricing

Vergleichen
9

Fair pricing model

The prices are in Euros and are pretty much either in line with industry standards or slightly lower.  Level 1 starts at 1.90 Euro per month, and then the highest level of shared hosting is $19.90 Euro per month.  This includes the 19% VAT, which makes the pricing even more acceptable.  Overall, however, there is not much to complain about regarding their pricing structure.

Summary

Overall nice hosting option

When you look at their site you may think that they are a very basic/simple hosting company because of the design.  It looks like they created the website years ago and never had it updated.  Once you get past that, however, you can see that they offer a good service at a fair price.  If you are looking for German based hosting, this isn't a bad option to consider. Pros:

  • Fair prices
  • Easy to understand features
  • Won multiple awards

Cons:

  • Outdated looking site
  • No uptime guarantee
Hetzner Online besuchen Pakete & Preise ansehen

Hetzner Online Preise, Angebote & Eigenschaften - 2018

Hosting-Angebote mit gemeinsamer Nutzung anzeigen

Name des Angebots Speicherplatz Bandbreite Seitenanzahl Preis
2 GB 10 GB Unbegrenzt 1,39 €
10 GB Unbegrenzt Unbegrenzt 3,57 €
25 GB Unbegrenzt Unbegrenzt 7,22 €
50 GB Unbegrenzt Unbegrenzt 14,51 €

VPS-Hosting Angebote

Name des Angebots Speicherplatz CPU RAM OS Preis
25 GB 1 Kern 1 GB 3,38 €
50 GB 2 Kerne 2 GB 5,99 €
100 GB 2 Kerne 4 GB 10,33 €
200 GB 2 Kerne 8 GB 17,27 €
400 GB 4 Kerne 16 GB 25,95 €
600 GB 8 Kerne 32 GB 43,31 €

Dedizierte Server-Pakete

Name des Angebots Speicherplatz CPU RAM OS Preis
4 TB 4 x 3.40GHz 32 GB 35,74 €
480 GB 4 x 3.40GHz 32 GB 43,03 €
4 TB 4 x 3.40GHz 32 GB 50,32 €
8 TB 4 x 3.40GHz 32 GB 33,85 €
1000 GB 4 x 3.40GHz 32 GB 33,85 €
4 TB 4 x 3.40GHz 64 GB 33,85 €
500 GB 4 x 3.40GHz 64 GB 33,85 €
8 TB 4 x 3.40GHz 64 GB 42,53 €
1000 GB 4 x 3.40GHz 64 GB 42,53 €
8 TB 4 x 3.60GHz 64 GB 51,21 €
960 GB 4 x 3.60GHz 64 GB 51,21 €
1 TB 4 x 3.60GHz 64 GB 51,21 €
4 TB 6 x 3.50GHz 128 GB 79,50 €
480 GB 6 x 3.50GHz 128 GB 79,50 €
8 TB 6 x 3.50GHz 256 GB 101,38 €
960 GB 6 x 3.50GHz 256 GB 101,38 €
23.4 TB 4 x 3.40GHz 32 GB 59,88 €
58.6 TB 6 x 3.50GHz 64 GB 146,67 €
88 TB 6 x 3.50GHz 128 GB 216,10 €
960 GB 6 x 3.50GHz 64 GB 94,60 €
960 GB 8 x 2.10GHz 64 GB 111,96 €
960 GB 8 x 2.10GHz 128 GB 163,92 €
200 GB 2 Kerne 8 GB 42,53 €
6 TB 4 x 3.40GHz 16 GB 72,20 €
480 GB 4 x 3.40GHz 16 GB 72,20 €
8 TB 4 x 3.30GHz 32 GB 94,07 €
480 GB 4 x 3.30GHz 32 GB 94,07 €
1000 GB 6 x 3.20GHz 64 GB 115,96 €

Server-Standorte

Nürnberg

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