Der gemietete VPS Sevice war ok, leider hat man mir nach meiner Kündigung fälschlicherweise nochmals Geld von meinem Paypal Konto abgebucht. Dieses wird leider nur in den User Account zurückerstattet und nicht auf mein Paypalkonto...Weiterlesen. Da ich keinen Service mehr von Nextpointhost benötige, ist kann ich mit der Gutschrift nichts anfangen. Das ist in meinen Augen miese Abzocke!Weniger
NextPointHost,
Dear Markus,
In our Terms of Service and Refund Policy are explained the situations under which you are eligible for a refund.
These points of Terms of Service:
"2.PURCHASE OF CREDITS
• 2.1 You acknowledge and agree tha...Weiterlesent any Purchase made via the Website is for Credits that can be exchanged only in relation to Services. No amounts received by Next Point Host LTD or Credits granted to you in relation to any Purchase (except under the terms of termination as set out in clause 10 of these Terms of Service) are:
• 2.1.1 refundable;
• 2.1.2 exchangeable for cash or any other form of payment; or
• 2.1.3 useable in any manner other than in exchange for Services."
Clearly explain that already purchased credits will not be refunded in cash. Your credit balance is not limited by time. So you can use it in the future when you need services. No matter how far will be that. The advantage for you will be the fact, that as an old client with a credit balance you will use services on the prices at the time of purchase the credit.
We will be glad to see you soon!Weniger
In our Terms of Service and Refund Policy are explained the situations under which you are eligible for a refund.
These points of Terms of Service:
"2.PURCHASE OF CREDITS
• 2.1 You acknowledge and agree tha...Weiterlesent any Purchase made via the Website is for Credits that can be exchanged only in relation to Services. No amounts received by Next Point Host LTD or Credits granted to you in relation to any Purchase (except under the terms of termination as set out in clause 10 of these Terms of Service) are:
• 2.1.1 refundable;
• 2.1.2 exchangeable for cash or any other form of payment; or
• 2.1.3 useable in any manner other than in exchange for Services."
Clearly explain that already purchased credits will not be refunded in cash. Your credit balance is not limited by time. So you can use it in the future when you need services. No matter how far will be that. The advantage for you will be the fact, that as an old client with a credit balance you will use services on the prices at the time of purchase the credit.
We will be glad to see you soon!Weniger
