After a few years of conducting business with Leaseweb, I finally owe them a positive review. Leaseweb addresses its offerings primarily at profession
...als and maintains entities all over the world. It's easy to switch from one entity to another in the customer portal and manage your servers. A KYC proceeding (identity verification) is mandatory, runs smoothly and is accepted by other Leaseweb entities from other continents. As a result, I've never spotted any scammers running their hacking- and spam-bots from a Leaseweb location.
As a standout feature, they offer customized contracts and discounts for customers operating multiple servers, in addition to regular attractive sales offers. Issues are addressed promptly, and support tickets are answered personally within minutes, even if no managed services have been ordered. The web chat on their website is maintained by sales agents who have always been polite and professional. For larger tasks, they open up additional communication channels through conference calls, group chats, and email, again without having ordered managed services. For each entity (continent), you get your own personal account manager.
Unlike competitors, Leaseweb provides ultra-low latency servers in all major Internet hotspots around the world, so no third-class locations hundreds of miles away from the key centers. The services running in the datacenters themselves are reliable and stable. Unlike competitors who offer servers with cheap consumer-grade CPUs, Leaseweb only runs professional server hardware in top-tier datacenters. Configuration of IPv4 and IPv6 settings, including additional IPs, works seamlessly without any issues. Billing works fine, you get a two-week payment term, followed by a gentle reminder and an additional 7-day grace period, with no overdue charges or any kind of psycho terror.
In summary: Best provider for running any kind of business!
