EXCELLENT TECHNICAL SUPPORT PROVIDED BY DANIEL ... THANK YOU VERY MUCH
TEN STARS FOR THE OUTSTANDING TECHNICAL SUPPORT PROVIDED BY DANIEL TODAY. HE WALKED ME THROUGH A DETAILED PROCESS STEP-BY-STEP, EXPLICITLY AND PATIENT...
LY. I HAVE BEEN VERY HAPPY WITH HOSTWAY SINCE 2003, AND NOW I LIKE THEM EVEN MORE. I HIGHLY RECOMMEND THEM TO YOU.
Der beste Server Host mit einem unglaublichen Support. Ich habe mich erstmals an FastComet gewendet für das Hosting meiner Marketing Webseite und Web ...
Applikation (front-end only). Der Setup verlief einwandfrei und ich wurde hervorragend unterstützt, u.a. bei der Erstellung und dem Signing von SSL Zertifikaten für die extern gehostete API. Bei Fragen zu Performance hat der Customer Support nach Prüfung des Admin Status Reports relevante Performance Optimierungen vorgenommen und damit die Ladezeit um 0.5-1s verkürzt.
Customer Support ist immer sofort verfügbar (meist innerhalb von Minuten), kompetent und freundlich. Ich kann FastComet ohne Einschränkungen weiterempfehlen.
The worst provider I have ever dealt with. Tech support is terrible.
A customer of mine recently purchased web hosting services from Hostway, and it’s been a nightmare since the moment the purchase was made. The salesma...
n repeatedly assured us that we would have Cpanel access, and it’s not even available. They assured we could install a shared SSL through them…..it turns out you can, so long as you email it to them every year and get them to install it. I don’t trust their ability to install it based on what I’ve seen so far though.
From the very moment we purchased an upgraded plan, we hadn’t even logged onto the site yet, they took down our original website and hosed our email settings. In the middle of the business day.
For several days I was unable to upload my index.html file, I had to send it to them and ask them to do it. The other files upload fine, just not the index file. At first they attempted to blame FileZilla for the problem, then finally got a workaround where I upload the file into my images folder, contact them, and they move it into the root directory. Not satisfactory, at all. I still am unable to edit my own htaccess file, and it doesn’t look like they care much about fixing that either.
This started last Friday, and today is Tuesday. I have spent literally hours on the phone and in chat with them trying to get this ironed out, and as of 5pm Tuesday it still is not fixed. It takes as long to explain the issue as it does for them to look through their documentation for an answer, because they are not even minimally competent with the technical workings of a server.
Maybe they do okay with Wordpress, I don’t know, but unless that’s your thing steer way way clear of this company.
When it comes supporting business needs Fastcomet totally failed. Especially their email services facing downtime for some kind of reason.
Not reco...
mmend them for business needs. If you have some amateur website with recipes maybe works or you.
I am already looking for alternative hosting company and for sure alternative email services.
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