2 months ago i've subscribed to this service because i manage adult content. Data told me that they where reliable. I decided
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to purchase a plan. Well...never done a worse thing and never felt so teased up.
Actually, after 2 months, also if my website TOTALLY UNLOADED, it takes about 20 seconds to load a page. When i say totally unloaded i mea i am the only user connected and working on it (because with 20 seconds to load a page and many episode of website down, is not really a smart decision to start to promote the website).
Sure the support is available h24 7x7, nice, the problem is that you think they are there to help you, not only to copy and paste prepared sentences.
As i told you i am experiencing problems of slowness and system down since 2 month, almost every day.
I've asked to move my website to another server (it is the better and quickest solution)...u think they did it ?
At the beginning i thought it was because of the Wordpress template i was using, so i changed it...but after a first apparent improvement, everything has back to work bad.
I've also tried to use a CDN service but no improvement (and remember I AM ACTUALLY THE ONLY USER CONNECTED...THE ONLY ONE...is it possible that with ONLY ONE USER connected a website run slow ? NO, IT IS NOT)
I have to check my website at least 1 per hour to be sure it is up&running...and i repeat, i've to do it NOW that the website has no load charge. Once it will be running what should i do ? Hire someone that 24 ours per day check if the website is up & running...a bit uncomfortable no ?
However, this is my experience with TMD that, since today, say me "WE ARE WORKING ON YOUR ISSUE" or "UPGRADE TO VPS SERVER"...so, you have a service that DOESN'T WORK WITH ONCE USER CONNECTED, and you ask fro an upgrade ?
Hey guys, people upgrade service if the one they have is working VERY GOOD but they want or need MORE POWER to improve performance...not because they have a shitty service but they want a more expensive shitty service.
This is my experience since today with TMD Hosting.
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